Privacy policy

Privacy Policy for AVA FOOD App

Last Updated: 2025/09/10

1. Introduction

Welcome to the AVA FOOD app! We highly value the privacy of our users and are committed to protecting their personal data. This policy explains how we collect, use, and share your information when using the AVA FOOD app.

2. Information We Collect

A. Information You Provide Directly:

  • Name

  • Phone Number

  • Address

  • Email Address

  • Order Details

B. Information We Collect Automatically:

  • Geolocation Data: Collected only with your permission to determine the delivery address.

  • Device type and operating system.

  • Usage data such as number of orders and in-app actions.

3. How We Use the Information

We use the collected information for the following purposes:

  • Providing and improving food delivery services.

  • Processing orders and communicating with customers.

  • Enhancing user experience and app development.

  • Complying with local laws and regulations.

  • Sending notifications and promotional offers (optional, users can opt out anytime).

4. Sharing Information with Third Parties

We may share certain information with:

  • Delivery companies to fulfill your orders.

  • Service providers such as payment gateways to facilitate transactions.

  • Legal authorities if required by law.

We do not sell, rent, or share your personal data with any third party not listed above.

5. User Consent

  • Geolocation data is collected only after you grant explicit permission within the app.

  • You can revoke access to location data at any time through your device settings.

6. Data Protection

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, absolute security cannot be guaranteed over the internet.

7. User Rights

You have the right to:

  • Access or update your personal data.

  • Request deletion of your account.

  • Opt out of promotional notifications at any time.

8. Cookies

We may use cookies or similar technologies to enhance app performance and analyze user behavior.

9. Changes to the Privacy Policy

We may update this policy from time to time. You will be notified of any significant changes through the app or other communication methods.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

  • Phone Number: +964 750 793 3632

  • Email: easysearchgroup@gmail.com