Developer: Easy Search Group
Last Updated: 2026/02/16
Welcome to the AVA FOOD app, operated by Easy Search Group ("we", "our", or "us"). We highly value the privacy of our users and are committed to protecting their personal data. This policy explains how we collect, use, store, and delete your information when using the AVA FOOD app.
Name
Phone Number
Address
Email Address
Order Details
Geolocation Data: Collected only with your permission to determine the delivery address.
Device type and operating system.
Usage data such as number of orders and in-app actions.
We use the collected information for the following purposes:
Providing and improving food delivery services.
Processing orders and communicating with customers.
Enhancing user experience and app development.
Complying with local laws and regulations.
Sending notifications and promotional offers (optional — users can opt out anytime).
We may share certain information with:
Delivery companies to fulfill your orders.
Service providers such as payment gateways to facilitate transactions.
Legal authorities if required by law.
We do NOT sell or rent your personal data to third parties.
Geolocation data is collected only after you grant explicit permission within the app.
You can revoke access to location data at any time through your device settings.
We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, absolute security over the internet cannot be guaranteed.
Users of the AVA FOOD app can request deletion of their account using one of the following methods:
From inside the app:
Open the AVA FOOD app.
Go to Profile → Delete Account.
Confirm the deletion request.
Or by contacting us:
Email: easysearchgroup@gmail.com
Phone/WhatsApp: +964 750 793 3632
We will process deletion requests within 7 business days.
Upon successful account deletion, we will delete:
Name
Phone number
Email address
Address
Account profile data
App usage data linked to your account
We may retain certain information when required by law or for legitimate business purposes:
Order and transaction records (retained for up to 90 days for financial and dispute purposes).
Data required to comply with legal obligations.
After the retention period expires, the data will be securely deleted or anonymized.
You have the right to:
Access or update your personal data.
Request deletion of your account.
Opt out of promotional notifications at any time.
We may use cookies or similar technologies to enhance app performance and analyze user behavior.
We may update this policy from time to time. You will be notified of any significant changes through the app or other communication methods.
If you have any questions or concerns about this privacy policy, please contact us:
Developer: Easy Search Group
Phone: +964 750 793 3632
Email: easysearchgroup@gmail.com
